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Gravity Forms Windcave

Gravity Forms Windcave

Create online payment forms with Gravity Forms and Windcave.

Separate success and fail pages?

You will probably want to show different confirmation messages for successful payment and failed / cancelled payment. You can do that by configuring two confirmation messages in your form.

Two confirmation messages
Two confirmation messages

Set up the Default Confirmation as for a normal form, with a message for successful payments. It will be used by default, if another confirmation message doesn’t take over.

Add a new confirmation for payment failures / cancellations, and configure Conditional Logic so that it gets used when the bank authorisation code (Auth Code) is empty. Successful transactions will have an authorisation code, but failed and cancelled transaction won’t have one.

Conditional confirmation on empty Auth Code
Conditional confirmation on empty Auth Code

Successful transactions will now get the default confirmation message, and failed / cancelled transactions will get the conditional confirmation message instead.

For more details, refer to the Gravity Forms documentation for conditional logic in confirmations.